Temp. Sales Planner Support (Advanced English)

Purpose: To establish an effective communication channel between the production and sales planning teams, providing comprehensive support and follow-up to meet the specific needs of customers across the USA, Mexico, and Latin America. This role focuses on offering timely solutions based on the plant’s capacity and communicates critical updates through the sales executives.

Requirements:

• A bachelor’s degree in industrial engineering or a related discipline
• English proficiency 
• Experience in material planning
• Background in customer service
• Proficiency in Microsoft Excel (intermediate level)
• Knowledge of AS/400 system (desirable)

Competencies and skills:

• Positive and results-driven attitude
• Proactive mindset and initiative
• Strong interpersonal and communication skills
• Teamwork and cross-functional collaboration
• Technical proficiency in computer systems
• Customer Service Orientation
• Analytical thinking and problem-solving abilities

Job Responsibilities:

• Plan production orders in alignment with plant capacity to maximize efficiency in both production and delivery timelines.
• Ensure the Sales teams (Mexico, USA, and Latin America) are kept up to date with urgent orders, ensuring proactive follow-up for on-time fulfillment.
• Provide regular updates on order fulfillment progress and address any special plant situations that may impact delivery schedules.
• Analyze and release pending packaging, concessions, and materials on hold, ensuring order progression.
• Review and execute order modification requests, including changes to planned dates, weights, status, and specifications.
• Monitor plant capacity to ensure that requirements are feasible and aligned with production capabilities and capacity limitations.
• Generate and monitor daily, weekly and monthly reports (End-of-Month Closing Figures, lead times, inventory balances,  etc.) to track progress and inform decision-making.

Salary range: 27,330 

Te ofrecemos: Vales de despensa - Fondo de ahorro - Plan de retiro - Aguinaldo superior al establecido por ley- Vacaciones de ley - Prima de vacaciones superior a la establecida por ley - Incentivo de producción mensual o incentivo anual de ventas.  Condicionado a resultados de desempeño de los KPIs de la empresa - Seguro de vida - Seguro de gastos médicos mayores para empleado(a) y su familia directa, hijos hasta los 23 años - Reparto de utilidades de acuerdo con los resultados de la empresa