EUS Onsite Specialist (onsite)

About Us

Outokumpu is accelerating the green transition as the global leader in sustainable stainless steel. Our business is rooted in the circular economy: our products are made from 95% recycled materials and are fully recyclable. Our stainless steel is used across society—from infrastructure and mobility to household appliances.

We are committed to the 1.5°C climate target and, with up to 75% lower carbon footprint than the industry average, we help our customers reduce their emissions.

Together, we are working towards a world that lasts forever. Outokumpu employs approximately 8,200 professionals in close to 30 countries, with headquarters in Helsinki, Finland, and shares listed on Nasdaq Helsinki. Learn more at www.outokumpu.com.

What you'll do

• Provide onsite IT support for end-user devices, including PCs, laptops, mobile devices, printers, meeting room equipment, and VDI solutions.
• Handle incidents, service requests, IMACD activities, and on-call support in line with agreed service levels.
• Support and maintain local network and Wi-Fi infrastructure.
• Manage IT assets, lifecycle activities, procurement, and documentation in the ITSM tool.
• Identify opportunities to improve IT services, user experience, and operational efficiency.
• Collaborate with internal IT teams, vendors, and end users to deliver reliable IT services.
• Promote IT standards, cybersecurity best practices, and continuous improvement while maintaining a safe working environment.

What you'll bring

• Bachelor's degree in IT or equivalent practical experience.
• 3+ years of experience in IT infrastructure support.
• Experience with Windows operating systems, Active Directory, SCCM, Intune, and IT asset management.
• Good knowledge of desktop, laptop, mobile, VDI, networking, and peripheral technologies.
• Basic knowledge of LAN/WLAN; Linux and Windows Server experience is an advantage.
• Strong problem-solving, communication, and customer service skills.
• Valid driver's license and willingness to travel locally when required.
• Fluent English and Polish, both written and spoken.

What we offer

• A meaningful career with the global leader in sustainable stainless steel.
• Opportunities to learn, grow, and collaborate in an international environment.
• Flexible ways of working, where the role allows.
• Competitive compensation and local benefits tailored to your country and location.
• An inclusive workplace where safety, sustainability, and innovation come first.

If you're ready to deepen your expertise and contribute to a global IT environment, we'd love to hear from you. Apply today!