Apply now »

Compute Service Manager

Location: 

Katowice, PL

Outokumpu is accelerating the green transition as the global leader in sustainable stainless steel. Our business is based on the circular economy: our products are made from 95% recycled materials, which we then turn into fully recyclable stainless steel. This steel is utilized in various applications across society, including infrastructure, mobility, and household appliances. We are committed to 1.5°C target to mitigate climate change, and with up to 75% lower carbon footprint than the industry average, we support our customers to reduce their emissions. Together, we are working towards a world that lasts forever. Outokumpu Corporation employs approximately 8,500 professionals in close to 30 countries, with headquarters in Helsinki, Finland and shares listed in Nasdaq Helsinki. Read more: www.outokumpu.com 

 

Responsibilities

  • Manage vendors, ITSM processes, SLAs, and analyze service performance
  • Coordinate ‘run the service’ activities in line with company security standards
  • Monitor vendors for lifecycle management and security compliance
  • Coordinate Compute maintenance tasks according to ITIL practices, including tasks that increase security and reduce legacy environments, such as in-place upgrades
  • Evaluate and recommend solutions for Compute demands
  • Verify invoices, ensure budget compliance
  • Drive continual improvements within Compute solutions
  • Update service-related documentation and CMDB
  • Work with vendors for efficient platform and solutions utilization
  • Identify and mitigate support grey areas
  • Act as SPOC for Compute related inquiries
  • Address risks, collaborate with stakeholders

 

Qualifications

  • An academic degree or equivalent qualifications in an IT discipline
  • Experience of working in a production / manufacturing industry is an advantage
  • 5+ years in similar role
  • Excellent communication skills in English both spoken and written
  • Strong communication and interpersonal skills

 

Key Technical Experience & Knowledge

  • Technical knowledge
    • Broad knowledge of hosting infrastructure such as hypervisors, clusters, stacks
    • Broad knowledge of server and database infrastructure such as MS Windows, Linux OS, MS SQL etc.
    • Knowledge of Azure Public Cloud, Azure Stack HCI and DevOps would be beneficial
    • Knowledge of backup / monitoring / FinOps processes and best practices
  • ITIL Qualified – minimum Foundation level
  • Knowledge of ITSM practices and tools (ServiceNow)

 

What we offer

  • An international, diverse, and highly collaborative work environment

  • Private life insurance (Ergo Hestia) for added peace of mind

  • Comprehensive medical care (Lux Med) to support your health and wellbeing

  • Pension scheme (PPK with PZU) to help you plan for the future

  • Multisport card to support an active and healthy lifestyle

  • Annual performance bonus (STI) rewarding your contribution and results

 

Employment details:

  • 3-month probation period

  • Permanent contract offered after successful performance review

 

Work model:

  • Hybrid working model – 2 days per week in our modern, centrally located office

Please send your CV in English.

We appreciate your interest in joining our team and thank all applicants for their submissions. Only selected candidates will be contacted. We look forward to receiving your application!

Apply now »