Concept Owner, HR

Outokumpu is a global leader in sustainable stainless steel. We’re seeking a motivated Concept Owner to take end-to-end ownership of a portfolio of IT services and applications. You will help to define the service strategy and roadmap, oversee day-to-day performance, and act as the primary interface between IT and business stakeholders. You will ensure services are aligned with enterprise architecture, secure, resilient, and scalable—driving continuous improvement, process harmonization, and innovation that supports our business transformation. 

Key responsibilities 

• Execute the strategy and lifecycle roadmap for your services and applications in alignment with IT strategy. 
• Serve as the main point of contact for business stakeholders on IT topics in your area; agree, manage, and report on service performance and user satisfaction. 
• Ensure service availability, security, compliance, and performance; monitor KPIs/SLAs and lead incident/problem management. 
• Drive standardization, automation, and continuous improvement; promote process harmonization and solution/application consolidation with IT and the business.  
• Prepare budgets and forecasts; ensure cost efficiency and adherence to policies. 
• Coordinate development and project activities with IT and business teams; act as project manager for small initiatives. 
• Support cybersecurity improvements and IT system lifecycle management in collaboration with domain experts. 
• Collaborate closely with IT Service Managers, IT Process Owners, Service Desk, Automation L2/Special Systems teams, and delivery partners; partner with IT Procurement on sourcing. 

Your profile 

• Academic degree or equivalent professional experience. 
• 5+ years in strategic IT Service Management and enterprise architecture or closely related roles. 
• Experience with project management methodologies. 
• Fluency in English; other languages are a plus 
• Strong analytical approach with a track record of proactive, metricsdriven continuous improvement. 
• Excellent communication and stakeholder management skills; ability to build trust and influence across IT and business. 

Background in HR is seen as a plus 

Understanding of industrial/manufacturing processes in your domain; experience in metals/steel is a plus or willingness to quickly learn Outokumpu’s processes. 

What we offer 

• A highimpact role shaping critical IT services that enable a global industrial leader’s digital transformation. 
• A collaborative, international environment with strong business and IT partnerships. 
• Opportunities for professional growth and the ability to influence standards and best practices. 
• Flexible hybrid work in Helsinki and occasional travel to stakeholders/sites. 

For more information about the position please contact Senior Manager IT - Group Functions Desiree Lowry, desiree.lowry(at)Outokumpu.com or if you have any questions regarding the recruitment process, please contact Talent Acquisition Partner Miikka Enbuske, miikka.enbuske@outokumpu.com 

To apply, please submit your CV and a cover letter in English till 06.04.2026 via our careers page. The position might be filled before the final application date, thus, please do not hesitate to apply earlier! 
 

The selected candidate will be required to pass a security clearance vetting and health check (including drug tests) before commencing employment