Inside Sales Representative

Exciting Opportunity at Outokumpu to Shape Customer Experience! 

About Us 

Outokumpu is accelerating the green transition as the global leader in sustainable stainless steel. Our business is based on the circular economy: our products are made from 95% recycled materials, which we then turn into fully recyclable stainless steel. This steel is utilized in various applications across society, including infrastructure, mobility, and household appliances. We are committed to 1.5°C target to mitigate climate change, and with up to 75% lower carbon footprint than the industry average, we support our customers to reduce their emissions. Together, we are working towards a world that lasts forever. Outokumpu Corporation employs approximately 8,500 professionals in close to 30 countries, with headquarters in Helsinki, Finland and shares listed in Nasdaq Helsinki. Read more: www.outokumpu.com   

About the Role 

Your mission with us will include: 

• Be the primary point of contact for customers and build strong, lasting relationships 

• Prepare and manage commercial offers, including pricing and technical feasibility 

• Coordinate customer orders and contracts from placement to delivery 

• Collaborate closely with Sales, SCM, Customer Care, and Finance teams 

• Monitor order fulfillment, delivery timelines, and customer payments 

• Handle customer complaints and ensure timely, effective resolution 

• Provide clear updates and reports on customer status to internal stakeholders 

About You 

What will help you succeed in this role: 

• Degree in higher education 

• Experience in customer service, sales support, or a similar commercial role is a strong advantage 

• Fluent English (daily communication) 

• Strong command of MS Office; SAP/ERP experience is an advantage 

• Excellent communication and organizational skills 

• A proactive, customer-focused, and solution-oriented mindset 

What’s in It for You 

• A stable role in a well-established international company 

• Real impact on customer satisfaction and business results 

• Cooperation with experienced sales and supply chain professionals 

• Opportunities for professional growth and development 

• A supportive and collaborative work environment 

📩 Interested? 
Send your CV in English and become part of a team where your work makes a difference every day.